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Home > Success Center > VoIP & Network Quality Manager (VNQM) > IP SLA operations Unknown during VNQM monitoring

IP SLA operations Unknown during VNQM monitoring

Created by Brian O'Donovan, last modified by MindTouch on Jun 16, 2016

Views: 938 Votes: 0 Revisions: 7

Overview

Most of the operations remained in an "unknown" state after adding several hundred IP SLA operations to the router for VNQM monitoring.

Environment

All VNQM versions

Cause 

This is because the operation frequency is very low causing the CPU on router to go high.

Resolution

  1. Increase the operation frequency (Default in VNQM is 300 seconds).
    1. Open the Manage Operations View.
    2. Select required operation(s).
    3. Click Edit.
    4. Modify the Frequency to the required value.
    5. Click Save.
  2. If the operations are not created using VNQM but via CLI and monitored via VNQM, the frequency will have to be changed in the database. Please contact SolarWinds Technical support for assistance with this.
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