Submit a ticketCall us

Solarwinds & Cisco Live! Barcelona
Join us from the 29th of January to the 2nd of February at Cisco Live 2018 in Barcelona, where we will continue to show how monitoring the network with SolarWinds will keep you ahead of the game. At our booth (WEP 1A), we will demonstrate how SolarWinds network solutions can help. As a bonus, we are also hosting a pre-event webinar - Blame the Network, Hybrid IT Edition with our SolarWinds Head Geek™, Patrick Hubbard on January 24th - GMT (UTC+0): 10:00 a.m. to 11:00 a.m. There's still time to RSVP.

Home > Success Center > VoIP & Network Quality Manager (VNQM) > IP SLA Operation Details View does not show MOS Resource

IP SLA Operation Details View does not show MOS Resource

Created by Daniel Phillipps, last modified by MindTouch on Jun 16, 2016

Views: 605 Votes: 1 Revisions: 4

Overview

This article provides steps to resolve the issue when the Operations Detail view does not show operation specific resources (MOS, Jitter, Hops, etc...) and shows only the same, incorrect resources for all operation types regardless of whether the operation provides that resource or not.

Environment

VNQM version 4.x

Resolution

  1. Go to Settings > Manage Accounts.
  2. Edit the account that is providing the incorrect resources in the view.
  3. Go to the VoIP and Network Quality Manager Settings Section.
  4. Change the IP SLA Operation Details View to Default.
  5. Save the Account
  6. Go back to the Operations Details view.

 

 

 

 

Last modified

Tags

Classifications

Public