Submit a ticketCall us

Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.

 

Home > Success Center > VoIP & Network Quality Manager (VNQM) > Data processor errors and VNQM performance issues

Data processor errors and VNQM performance issues

Created by Daniel Phillipps, last modified by MindTouch on Jun 16, 2016

Views: 3 Votes: 0 Revisions: 4

Overview

This article describes the issues with VNQM performance as well as the following error message that shows up in the Data processor logs:

2016-03-09 08:56:44,481 [STP DatabaseProcessing Thread #1568] ERROR SolarWinds.Orion.IpSla.Collector.DAL.CCM.ResultHandler - ccmGateway Table. [Index=449]
System.Data.SqlClient.SqlException (0x80131904): String or binary data would be truncated.

Environment

VNQM version 4.2.x

Cause 

The error is caused by issues with the actual Gateways being monitored in VNQM.

Resolution

  • Check the Gateways by going to Settings > VNQM > Manage Gateways.
  • Check the credentials and make sure none of them are failing for CLI.
  • Verify that VNQM is loaded on all the pollers.

 

Last modified
16:27, 16 Jun 2016

Tags

Classifications

Public