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Home > Success Center > VoIP & Network Quality Manager (VNQM) > Configure an Avaya Call Manager for VoIP and Network Quality Manager

Configure an Avaya Call Manager for VoIP and Network Quality Manager

Table of contents

Updated March 11th, 2016

Overview

This article provides steps to configure an Avaya Call Manager for VoIP and Network Quality Manager. 

Environment

All VNQM versions

Steps

To be able to exercise the full benefits of monitoring an Avaya Call Manager with VNQM, the Avaya Call Manager must be configured to emit CDRs and quality data.

To set up an Avaya Call Manager to emit CDRs:

1. Log on to the Avaya Call Manager using PuTTY, TuTTY, or Avaya Manager.
2. Type change system-parameters cdr, and then press F3.
3. Set the Primary Output Format to customized.
4. Set the Primary Output Endpoint to CDR1, and then press F7 to navigate to the next page.

Note: If the Primary Output is already in use, you can use the Secondary Output for these settings.

avaya1.png

5. Define the customized CDR format according to the details in the following illustration, and then press F3 to save your changes.

Note: Instead of the calling-num parameter, you can also use the clg-num/in-tac parameter.

avaya2.png

6. Type change node-names ip, and then press F3.
7. Type a name for VNQM. The name can be any name you choose.
8. Type the IP address of the VNQM main poller in the IP Address column, and then press F3 to save your changes.
Note: An additional poller can also be used.

avaya3.png

9. Type change ip-services, press F3, and then define the following settings:

  •  Service Type: CDR1
  •  Local Node: procr
  •  Remote Node: [vnqm] where [vnqm] is the name you specified in Step 7.
  •  Remote Port: 50000

avaya4.png

 10. Press F7 to navigate to the next page.
 11. Set the Reliable Protocol to n, and then press F3.

avaya5.png

Note: After changing a setting, press F3 to save it, or press F1 to discard your changes.

To set up an Avaya Call Manager to emit quality data:

1. Log on to the Avaya Call Manager using PuTTY, TuTTY, or Avaya Manager.
2. Type change system-parameters ip-options, press F3, and then define the following settings:

 

  • Server IPV4 Address: The IP address of the VNQM main poller, or the additional poller
  • RTCP Report Period in seconds
  • IPV4 Server Port: 5005

rtcp1.png

 3. Press F3 to save your changes.
 4. Type change ip-network-region [x] where [x] is the region number, and then press F3 .
 5. Use F7 to navigate to the IP Network Region page.
 6. Define the following settings:

 

 

  •  RTCP Reporting Enabled: y
  •  Use Default Server Parameters: y

rtcp2.png

7. Press F3 to save your changes.

Last modified
10:41, 24 Mar 2017

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