Submit a ticketCall us

Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.

 

Home > Success Center > VoIP & Network Quality Manager (VNQM) > Configuration Wizard error: Updating orion database. Processing VoIPDatabaseScheme.dbConfig file

Configuration Wizard error: Updating orion database. Processing VoIPDatabaseScheme.dbConfig file

Created by Brian O'Donovan, last modified by MindTouch on Jun 16, 2016

Views: 8 Votes: 0 Revisions: 5

Overview

This article provides brief information and steps to resolve the issue when the configuration wizard hangs with the following error message: Updating Orion database.ProcessingVoIPDatabaseScheme.db config file.

Environment

All VNQM versions 

 

Cause 

In this instance the issue was attributed to huge VoIP tables, namely: VoipOperationResultsDetail.

The reason this table was so big was that the polling frequency for the IP SLA operations was set very low, 10 seconds [default is 300 seconds] and also the retention setting was set very high.

Name                                             

Value Default Value
IpSlaDataRetentionDays  180      90
IpSlaDaysToRetainDetailed      60         7
IpSlaDaysToRetainHourly         91         30

 

Resolution

  1. Increase the polling frequency to default.
  2. Reduce retention settings to default.

 

 

 

 

Last modified
16:27, 16 Jun 2016

Tags

Classifications

Public