Updated June 20, 2017
Virtualization Manager does not poll vCenter servers and the following event can be seen in the master.log
file located in /var/log/hyper9/
:
2514-05-11 01:21:23,715 [ViSdkExecutor-7228] ERROR com.hyper9.data_collection.visdk.jobs.EnumerateEnvironmentJob:155 - Failed to connect to vCenter001.SolarWinds.local
java.net.UnknownHostException: vCenter001.SolarWinds.local: Name or service not known
at java.net.Inet6AddressImpl.lookupAllHostAddr(Native Method) ~[na:1.8.0_121]
at java.net.InetAddress$2.lookupAllHostAddr(InetAddress.java:928) ~[na:1.8.0_121]
at java.net.InetAddress.getAddressesFromNameService(InetAddress.java:1323) ~[na:1.8.0_121]
at java.net.InetAddress.getAllByName0(InetAddress.java:1276) ~[na:1.8.0_121]
at java.net.InetAddress.getAllByName(InetAddress.java:1192) ~[na:1.8.0_121]
at java.net.InetAddress.getAllByName(InetAddress.java:1126) ~[na:1.8.0_121]
at java.net.InetAddress.getByName(InetAddress.java:1076) ~[na:1.8.0_121]
at com.hyper9.data_collection.visdk.jobs.BaseJob.isReachableHost(BaseJob.java:725) ~[vi-sdk-executor-7.1.0-SNAPSHOT.jar:na]
... 7 common frames omitted
Wrapped by: com.hyper9.library.vmware.exception.UnreachableDataSourceException: Connection Failure. vCenter001.SolarWinds.local unreachable on port 443
All VMAN versions
The DNS server is incorrectly resolving the vCenter server.
Perform any of the following options: