Submit a ticketCall us
Home > Success Center > Virtualization Manager (VMAN) > vCenter 5.5/6.5 VMs display high latency with enormous values in VMAN

vCenter 5.5/6.5 VMs display high latency with enormous values in VMAN

Updated: 1-29-2018

Overview

VMware vCenter 5.5 and later, including 6.5, VMs displays enormous values for high latency through VMAN charts and graphs. This latency data is provided by VMware when polling vCenter VMs and interpreted by VMAN.

 

Older versions of VMAN (pre 8.0) attempt to display this data in a suitable format for the data size, causing the value to display in years.

 

Important: Be advised, multiple counters and latency values may be affected by this issue.

 

For example, the following chart displays this data in years in older versions of VMAN (pre 8.0).

The following image displays the enormous value In VMware vCenter.

Environment

  • VMware vCenter 5.5U2 + (including vCenter 6.5)
  • VMAN all versions before 8.0

 

Cause 

The VMware APIs for 5.5U2+ VMs provide high latency information in years, not milliseconds. The data is correct but displayed in enormous values.

 

Resolution

VMAN 8.0+ now makes a specific consideration for data received from vCenter in this manner and displays it in a more expected format, milliseconds instead of years. Upgrade to VMAN 8.0 or newer to resolve this issue.

 

 

Last modified

Tags

Classifications

Public