Submit a ticketCall us

AnnouncementsWeb Help Desk Integrations eCourse

Looking to reduce response times? Sign up for our eCourse to learn how integrating Web Help Desk with Dameware Remote Support, Network Configuration Manager, Network Performance Monitor, and Server & Application Monitor can improve communication efficiencies.

Register here.

Home > Success Center > Virtualization Manager (VMAN) > VMAN Documentation > Virtualization Manager (VMAN) Installation Guide > VMAN installation pre-flight checklist

VMAN installation pre-flight checklist

Updated: 9-13-2017 | VMAN Installation Guide

Before installing, review the pre-installation checklist below and additional prep and gotcha information. This checklist helps you:

  • Verify that system requirements are met, all required software is installed, and required roles and features are enabled.
  • Gather the information required to complete the installation.
Review release notes Review VMAN release notes and available documentation in the Success Center.
Review system requirements

Make sure your environment has all of the required hardware, software, and database requirements for your VMAN and Orion Platform installations. If you are installing into an existing Orion Platform, you may need to review the multi-module system requirements.

Review account permissions requirements Review the required account permissions needed for the VM deployment for your appliance, VMware or Hyper-V. You need to configure the permissions prior to deployment.
Prepare product license

Review your current product licenses and determine if you need to make any changes. You can download any updated license keys through the Customer Portal.

If you need to modify your licenses, contact your SolarWinds account manager or SolarWinds.

Gather credentials

Make sure you have all account credentials, SQL database credentials, your SolarWinds account, and local admin server credentials.

Use the Local Administrator Account for installation.

The Local Administrator Account is not the same as a domain account with local admin rights. A domain account is subject to your domain group policies.

To download SolarWinds products and licenses, you need a SolarWinds Customer Portal account. To create your SolarWinds account, see Access the Customer Portal.

Schedule the installation Set up the maintenance window, preferably during off-peak hours. Depending on the number of products, size of databases, and size of environment, you may need hours to complete your installation.

Installations in an existing Orion Platform environment require polling engines and SolarWinds services to be offline for a length of time, causing you to lose a portion of polling data.

Notify your company Send a message to your company about the installation schedule and maintenance window. If you need additional help with the installation process, contact and allocate staff to be available.

Prepare for the install

As part of your preflight, prepare the VMAN server or upgrade the existing Orion environment:

1. Prepare the environment
  • For stand-alone installations, prepare an Orion Platform.
  • For installations into an existing Orion Platform, you will install VMAN directly onto the Orion server.

If adding SolarWinds High Availability (HA) into your environment, review the HA requirements and VIP address information. Prepare two matching servers for installation.

2. Run all Windows updates Before installation, check for and run all Microsoft Windows Updates on all servers. As you install, if a Windows update runs, your system may reboot as needed by Windows. The installation cannot complete if your system is waiting to reboot.
3. Backup existing database

If you are installing with an existing database, back up the database. If you need help, check your vendor's site for documentation and instructions.

If you have your database on a VM, create a snapshot or copy of your VM.

If you need software to perform backups and maintenance for Microsoft SQL databases, you can install SQL Management Studio Express for your specific version of Microsoft SQL on your Orion SQL database server.

Use one of the following links to download the installation:

4. Open ports according to requirements For your server ports and firewall, open ports according to the system requirements. Orion uses these ports to send and receive data.
5. Check for antivirus software

Determine if any antivirus software is installed on the server or servers where you plan to install. To ensure the installation goes smoothly, exclude the SolarWinds directory. For example, on Windows Server 2012 R2, exclude C:\ProgramData\SolarWinds\. For a full list of antivirus exclusions, see Files and directories to exclude from antivirus scanning.

Do not exclude executable files. SolarWinds assumes that C:\ is the default volume.

6. Configure account permissions Access VMware or Hyper-V management to configure the account and permissions for access by the VMAN appliance. For details and instructions, see Account permission requirements for VMAN and VIM.

Installation gotchas

Consider the following gotchas for installing VMAN:

  • Always check for hotfixes for the Orion Platform and VMAN for stand-alone and integrated installations. These hotfixes are available through the Customer Portal for download and install. Review the hotfix readme file in the download for instructions.
Last modified