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Home > Success Center > Virtualization Manager (VMAN) > VMAN 8.0 Administrator Guide > Install SolarWinds Virtualization Manager

Install SolarWinds Virtualization Manager

Installation instructions

Follow these instructions every time you run the SolarWinds Orion Installer. You can run the installer multiple times as needed to upgrade and install Orion Platform products. As you install products in an existing Orion Platform environment, you may also have options to upgrade products.

What you should know:

  • If you have products out of maintenance, the Orion Installer will provide the latest possible upgrades for your products. Information and a link are displayed to warn you of the issues that can occur. Having even one product out of maintenance can restrict the upgrade options for products currently under maintenance. For example, if you have IPAM out of maintenance and want the latest NPM upgrade, you might not be able to complete the installation until IPAM is also upgraded due to compatibility.
    • Renew. We highly recommend renewing to receive the latest upgrades and installations for all products.
    • Uninstall the product that could restrict your upgrade.
    • Move the out-of-maintenance product to a different server.
  • The Orion Installer will alert you to warning or critical level requirement issues during the System Check. You should definitely consider any environment upgrades and migrations prior to upgrading.
    Recommendation: Check product requirements before you get started. Review the checklist at the beginning of this guide for links to help!
  • Do you have older, legacy Orion product versions in your environment? The Orion Installer provides a full upgrade path for legacy products. For older products, follow the upgrade path in order, downloading and installing using the links. 
    Recommendation: You might want to use the legacy installation guides for instructions. Review the Legacy Installation section.
  • If you are running SolarWinds High Availability (HA) in your environment, see these sections for details: HA installations and upgrades.
  • If you have legacy, or older, Orion Platform products, your upgrade path may be longer than you might have anticipated. See Legacy installation walk-through for details.
  • You only need to download a single Orion Installer, even if you plan to install or upgrade multiple products. Previously you had to download a separate installer for each product.
  • Online installation: the installer quickly downloads from the Customer Portal.
    • This option requires Internet access.
    • This option guarantees that you have an up-to-date installer with the latest optimizations and fixes.
    • This option is the most efficient as it only downloads what it needs and nothing more.
  • Offline installation:
    • Use for installations without Internet access.
    • A pre-packed file has everything you should need for a large combination of dependencies and products.
    • You must install .NET 4.6.2 before beginning your offline installation.


1. Backup the database

If you have an existing SolarWinds SQL database, back it up. You may be prompted to acknowledge you backed up the database during the installation. Please check your vendor's site for documentation and instructions if you need help.

You cannot roll back an upgrade. Always create a database backup.

2. Run the installer and select the installation method.

The installer is available through the Customer Portal.

  1. Save and run the installer .exe on your Orion server as Administrator.
  2. A Welcome screen is displayed, allowing you to select a Lightweight or Production installation.
  3. Select the type of installation:
    • Lightweight Installation: Evaluations - Install Orion Platform products as quickly as possible using Microsoft SQL Express and global settings. You can select your preferred product language.
      Note: This selection installs SQL Server Express locally.
    • Licensed Installation: Install Orion Platform products with an existing or licensed Microsoft SQL Server.
  4. Set the Destination Folder. You can leave this setting as default or select a new location.

    Products cannot be installed on a remote mapped drive, read-only drive, compressed drive, or compressed HDD. A warning displays if you attempt installing on those drive types.

  5. Click Next.
3. Select the products to install and/or upgrade
  1. A list of products to install is displayed. If existing products are detected, a list of upgrades is displayed, if available. The installer walks you through upgrading and installing in one process.
  2. Select the product(s) you want to install. Products to upgrade are pre-selected. You can upgrade and install products at the same time. Want to learn more about a product? Click the release notes link.
  3. Optionally, select the option to Send usage metrics to help SolarWinds improve products. We only receive data collected for the installation and upgrade.
  4. Click Next.
4. Review the System Check

A series of system checks run per product to verify if your server meets recommended and required system requirements. These checks include:

  • Hardware resources such as RAM, hard drive space, number of CPUs, and more
  • Software such as installed Operating System version, .NET Framework, IIS, and other required dependencies
  • Ports for network communications
  • Product specific checks for configurations and additional requirements


If your environment does not meet specifications, the installer provides:

  • Warning message: does not block an installation. Details advise recommended actions and best practices to update your environment for better performance.
  • Critical issue: blocks an installation until resolved. Details provide required updates for your environment to support the products. After addressing the issues, run the installer again.

The following is an example of a report.


For more information, Click for more details. Click Save Install Report to save a list of issues to resolve. You can also click Copy the issue to clipboard to paste the details in a text file.

5. Review and accept the EULA 

The EULA is displayed for review. To continue, click the accept option and click Next.


6. Did you back up your database?

If you have backed up your database, click Yes and continue. If not, you should back up now. This is your last chance to back up data before installations and database changes begin. New products and versions can modify your database tables.

7. Monitor
 installation progress by product and version

Products begin installing with messages about their progress. The installer displays information about any issues, halting the installation to allow you to review and remediate. The installer might run multiple product installations prior to running the Configuration Wizard. If the installations require the Configuration Wizard, it opens and walks you through those steps.

You can always run the SolarWinds Orion Installer again to check for updates.

Interested in learning more? Check out the links provided to the Success Center, THWACK, and the Customer Portal.

If a reboot is required as part of the installation, a message is displayed.

8. Complete the Configuration Wizard

When the installation completes, the Configuration Wizard opens. Depending on your product, the wizard may include additional options and screens.

  1. In the Welcome dialog box, click Next.
  2. If prompted to stop services, click Yes.
  3. If you performed an Advanced installation with an existing SQL database, select one of the following for authentication:
    • Authenticate as currently logged in user:  pass through authentication to the SQL server using the account currently logged in for installing the Orion product.
    • Switch user: provide credentials automatically detected as either SQL or Windows credentials, allowing Windows Authentication for the initial setup even if the Orion server is not joined to a domain or the current account does not have permissions to the SQL server.

    If you intend to use Windows authentication for the Orion Platform, remember to exempt that user account from any password change policies. An expired password will cause the Orion Platform to cease data collection and interrupt Orion Web Console access.

  4. In the Database Settings dialog box, select to use your existing Orion database, or create a new database for a new installation, and click Next.
  5. In the Database Account dialog box, create an account or use an existing account that the polling engine and Orion Web Console use to access the database. The account can be a Windows or SQL account.
  6. In the Website Settings dialog box, complete selections for your installation:

    If you select Skip website binding, the Configuration Wizard does not make changes within the website configuration in your IIS. This option prevents IP address, port, and SSL certificate options.

    1. Select All Unassigned unless your environment requires a specific IP address for the Orion Web Console. The Port is 443 if SSL is selected. Otherwise, port 80 is used.
    2. Specify the Port and the Website Root Directory where the system installs the Web Console files.

      If you specify any port other than 80, include that port in the URL used to access the Web Console.

    3. To configure SSL, click Enable HTTPS and select your SSL certificate.

      If a certificate is not available, select the option to Generate Self-Signed Certificate. The Configuration Wizard automatically generates a self-signed certificate issued to the hostname or FQDN and adds it to the trusted certificate store.

  7. If prompted to create a directory or website, click Yes.
  8. Review the list of services to install, and click Next.
  9. Click Yes if prompted to disable the SNMP Trap Service and enable the SolarWinds Trap Service.
  10. In the Completing the Orion Configuration Wizard dialog box, click Next.
  11. When completed, click Finish to launch the Orion Web Console.

    Click Start > All Programs > SolarWinds > Orion Web Console


    Open a web browser on your Orion server and enter http://ipAddress or http://hostname, where ipAddress is the IP address of your server and hostname is the host name of your server. This is https:// if SSL was selected.

  12. Log in with user name admin and leave the password field blank.

    For security purposes, SolarWinds recommends that you change the password to your admin account.

8. Install on Additional Polling Engines and Additional Web Server

If you have no other scalability engines such as Additional Polling Engines or Additional Web Servers, you are done and should see a Complete message with a full report!

If you have Additional Polling Engines or an Additional Web Server, the final installation screen reminds you of those installations. For your additional polling engine and additional web server, SolarWinds requires using the Scalability Engine Installer.

  1. Install or upgrade your Orion modules on the main polling engine. When complete, you will need to upgrade your additional polling engines and additional web servers.
  2. Download this installer through the Orion Web Console.
    • For the APE installer, click Settings > All Settings > Polling Engines.
    • For the AWS installer, click Settings > All Settings > Web Console Settings. 
  3. Copy and run the installer to your Additional Polling Engine or Additional Web Server.
  4. Repeat installing on all scalability engines in your environment.

You can kick off installations in parallel, but you should only have one configuration wizard per scalability engine running at one time.

Almost done, see the next section for final steps.

Final steps for installations & upgrades

After you have finished installing and upgrading all products using the Orion Installer, you need to complete a few additional steps. If you are an NTA user, remember that you need to complete your remote dabasebase server upgrade.

For Installations:

Activate licenses

With every product installed fully, you can now activate your licenses.

Get the license key for your product from the Customer Portal. You might need multiple licenses: each product, HA, Additional Polling Engine, and Additional Web Server.

  1. In the Customer Portal, select License Management.
  2. Select the product.
  3. Copy the license key.


Add and activate the license key in the Orion web Console:

  • Open the Orion Web Console in a web browser.
  • Click Settings > All Settings > License Manager.
  • Click Add/Upgrade License.
  • Enter the Activation Key and Registration Information, and click Activate.


To activate an offline license, see Activate licenses offline.

For Installations and Upgrades:

Install the hotfixes for the latest product versions

If hotfixes are available for your latest products, you can download hotfixes through the SolarWinds Customer Portal.

Download, save, and run the hotfixes on the Orion Server, High Availability secondary servers, any Additional Polling Engines, and any Additional Web Server.

For Upgrades:

Upgrade Orion Agents

If you have the Global Agent Setting to Allow automatic updates (enabled by default), the Orion Agents automatically upgrade in the background. Agents are tied to their release version. You can skip manually upgrading agents if the option is enabled.

The upgrades take a bit of time to complete, but will not require any actions. Agents update at a throttled number of 10 to limit the impact on the polling engine. As soon as one agent completes upgrading, another agent takes its place so there are always 10 active threads until all agents are upgraded.

If automatic upgrades are disabled, upgrade the Orion Agents:

  1. Open the Manage Agents page. Orion Agents requiring upgrades display Update Required.
  2. Select all agents needing updates and click More Actions > Update. The agents upgrade in the background.

You can enable the option through Settings > All Settings > Agent Settings and click Define Global Agent Settings.

Last modified
03:02, 20 Sep 2017