Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Virtualization Manager (VMAN) > Remove orphaned collectors

Remove orphaned collectors

Table of contents
Created by Interspire Import, last modified by Roman.Castro on Aug 23, 2017

Views: 76 Votes: 0 Revisions: 10

Environment

VMan v6.1.1

 

When a collector is shut down or decommissioned, the database entries may be intact causing the old collectors to still appear under the Setup tab of the VMan website.

To remove old entries of orphaned collectors from the database: 

  1. Log into the VMan Appliance console using a remote connection network tool such as putty.
  2. Type psql -U h9pgsu hyper9db to login to the database, then you should see the prompt hyper9db=# on the screen.
  3. Run the following query:
    • DELETE FROM cfg_systemconfig_collectors WHERE id NOT IN (SELECT collector_id FROM cfg_systemconfig_hosts) and name !='localhost';
    Type \q

 

For VMAN 7.2

Login on VMAN console> Go to Set up tab> Configuration Summary:

 

1. Find your “red” decommissioned collector.
2. Hover over it, and let the pop-up appear.
3. Then slide to the right to the (x) indicator.
4. Click the (x) to remove the collector.

Last modified
17:28, 23 Aug 2017

Tags

Classifications

Public