Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Virtualization Manager (VMAN) > Migrated VM on the new Hyper-V cluster is showing offline

Migrated VM on the new Hyper-V cluster is showing offline

Created by John Salvani, last modified by MindTouch on Jun 23, 2016

Views: 260 Votes: 0 Revisions: 6

Overview

A migrated VM on a new Hyper-V cluster shows offline when it is actually online and the following have been verified:

  • The Hyper-V host cluster is added on the VMAN datasource.
  • The Hyper-V host is validated.
  • The credentials used to access the cluster is added on VMAN.
  • The discovery jobs for the cluster datasource is running with no issues.
  • The collector configuration job for the cluster datasource is running with no issues.
  • Connection to their hyper-v cluster using the wbemtest tool (available on all windows OS).

Environment

VMAN 6.3 and later

Cause 

  • The commissioned cluster server is a Hyper-V version 6.3.
  • The VMs were migrated on the new Hyper-V cluster.

Resolution

  1. Go to VMAN Configuration Console Setup > System Maintenance.
  2. Click Rebuild Indexes, Recalc License, and Clear Job Trackers.
  3. Go to Collection Schedule and then run the Collector Configuration Job.
  4. Verify that the cluster is showing only by checking the Cluster tab on the VMAN Hyper-V Environment Map.

 

 

Last modified
04:10, 23 Jun 2016

Tags

Classifications

Public