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Home > Success Center > Virtualization Manager (VMAN) > VMAN - Knowledgebase Articles > VMAN ESX Hosts show Unknown in Orion

VMAN ESX Hosts show Unknown in Orion

Updated January 25, 2018

Overview

All ESX Hosts in Orion are showing Unknown.

Environment

  • VMAN 8.1

Cause 

This can happen if there is an issue with the licensed socket count. If you check the licensed sockets in the License Details page, you may find that it is negative.

 

Resolution

  1. Restart the SolarWinds Orion Module Engine service.
  2. Check the licensed socket count again. It should show the correct number. Polling should resume correctly after a few minutes.

 

 

 

 

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