Submit a ticketCall us

WebinarVisual Monitoring Tactics: Getting More Log Search Value from SolarWinds Log & Event Manager with nDepth Webcast

Do things seem to make more sense when they are visualized? Are you an IT professional or security expert with a wish for more cybersecurity tools that provide an intuitive visual experience? Join Alexis Horn and Jamie Hynds from SolarWinds as they demonstrate how the nDepth feature in LEM can help make visualizing log search results a reality.

Register now.

Home > Success Center > Virtualization Manager (VMAN) > VMAN - Knowledgebase Articles > The Purchase Now button and email links to Sales do not work

The Purchase Now button and email links to Sales do not work

Table of contents
No headers
Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 625 Votes: 0 Revisions: 8

When clicking a mailto link or the Purchase Now button, a new browser window opens but the default email client does not open.

Solution:

Change the default email client:  

  1. Go to Start > Settings > Control Panel > Default Programs.
  2. Select Associate a file type or a protocol with a program.
  3. Select the mailto protocol from the list, and then click the Change program... button to associate the protocol with a different email client.

Symptom 2:

When clicking a mailto link or the Purchase Now button,nothing happens. The issue only occurs in a specific version of Google Chrome.

Solution:

Disable the Pepper-based Flash Player which is installed by default in Google Chrome, and install Flash Player directly from the Adobe website.

Last modified

Tags

Classifications

Public