Submit a ticketCall us

Bridging the ITSM Divide
Integrated help desk and remote support software for faster resolution

Join us on Wednesday, November 29, 2017 at 11 a.m. CT, as we discuss the benefits of effectively integrating your help desk software with remote support solutions to help increase the efficiency of IT administration, improve communication, and decrease mean time to resolution (MTTR) for IT issues of all sizes. This directly impacts end-user satisfaction and your business’ bottom line. Register Now.

Home > Success Center > Virtualization Manager (VMAN) > Hyper-V clusters not showing up in VIM after integration

Hyper-V clusters not showing up in VIM after integration


Hyper-V clusters are not being shown in the VIM website after the VMAN integration is turned on.


  • VMAN 6.X
  • VIM 2.X


Polling method set to invalid in the database.


Re-run the Synchronization Wizard to reset the polling method in the VIM_Hosts table, or

Run the following query to do it manually:

update VIM_Hosts set PollingSource=1 where PollingSource=2



Last modified