Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > User Device Tracker (UDT) > Unable to access Device Tracker User Details view - Object reference not set to an instance of an object

Unable to access Device Tracker User Details view - Object reference not set to an instance of an object

Updated March 17, 2017

Overview

The following error is showing in UDT and you are unable to access the Device Tracker User Details view: 

Unexpected Website Error:

Object Reference Not Set to an Instance of an Object

Environment

All UDT versions

Cause 

Some NTA resources were added to the Device Tracker User Details view.

Resolution

  1. Edit the view
  2. Remove the NTA Resources from the view.

 

 

Last modified
12:48, 11 Aug 2017

Tags

Classifications

Public