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Home > Success Center > User Device Tracker (UDT) > UDT legacy installation guide > Install UDT on an existing SolarWinds Orion platform > UDT integrated installation

UDT integrated installation

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To integrate SolarWinds UDT on an existing Orion Platform, you may need to install the stand-alone product onto the Orion server and perform additional steps. These instructions walk-through the specific installation steps, Configuration wizard selections, and any additional licensing and integration options to select.

Consider these guidelines for your installation:

  • When integrating with the existing Orion SQL database, the user account needs only to be in the db_owner database role for the existing database.
  • If you have High Availability as part of your Orion Platform installation, review Install SolarWinds UDP with High Availability.

Adding a new product into an existing Orion Platform may require upgrading the current products prior to the installation.

  • Using compatibility information and the SolarWinds Product Upgrade Advisor, determine if currently installed products must be upgraded prior to installing this product.
  • Depending on the upgrade path, upgrade products following the SolarWinds Upgrade Guide. When complete, install the new product following these instructions.
  • When preparing the server, review the multi-module system guidelines when installing into an existing Orion Platform.
1. Install the product on the Orion Server
  1. Log in as an administrator to the Orion server.
  2. Extract the contents of the downloaded installation ZIP file to the server.
  3. Run SolarWinds-UDT-<version>-Full.exe.
  4. Click Next on the Welcome window.

    The system scans the environment to ensure that the system requirements are met. If your system is not compatible, the installer provides a link to a knowledge base article with the resolution. When resolved, run the installation again.

  5. Select your preferred language.
  6. If the wizard detects that Microsoft Internet Information Services (IIS) is not installed, select the recommended option to continue and install IIS automatically.
  7. If the wizard detects that the Microsoft .Net framework is not installed, select the recommended option to continue and install it automatically.
  8. If you agree, accept the terms of the license agreement.
  9. Accept the default directory, or click Browse and select a directory.
  10. Enable Quality of Experience (QoE) traffic monitoring.

    Enabling QoE installs an agent on the Orion Main Polling Engine. This agent collects packet-level traffic statistics, like network response time and application response time, for any application traffic it sees going to or from Orion. SolarWinds recommends that you enable QoE.

  11. Click Next to begin copying the files.

    Downloading and installing Microsoft .NET Framework can take more than 20 minutes. If your system reboots, run the installation again.

  12. If you are using Microsoft Internet Explorer®, SolarWinds recommends you add the URL of your Orion website (http://FullOrionServerName/), the URL of SolarWinds support (http://solarwinds.com/support), and about:blank to the list of trusted sites.
  13. When complete, the installer may prompt you to activate UDT. Enter the license key from the Customer Portal. If you need the key:
    1. In the Customer Portal, select Licenses > Manage Licenses.
    2. Select the product.
    3. Copy the license key.
2. Run the Configuration wizard

After the installation completes, the Configuration wizard automatically runs. If the Configuration wizard does not load automatically, start the Configuration wizard in the SolarWinds Orion > Configuration and Auto-Discovery program folder.

  1. In the Welcome dialog box, click Next.
  2. If prompted to stop services, click Yes.
  3. In the Database Settings dialog box, select an SQL Server and authentication method, and click Next.

    Use SQL Server Authentication to ensure the SolarWinds Orion server can always access SQL Server, even when hosted remotely on a separate server.

  4. In the Database Settings dialog box, under Use an existing database, select the Orion SQL database, and click Next.
  5. In the Database Account dialog box, create a new account or use an existing account that the polling engine and Web Console use to access the database, and click Next.
  6. In the Website Settings dialog box, complete selections for your installation:

    If you select Skip website binding, the Configuration Wizard does not make changes within the website configuration in your IIS. This option blocks IP address, port, and SSL certificate options.

    1. Select All Unassigned unless your environment requires a specific IP address for the Orion Web Console. The Port is 443 by default.
    2. Specify the Port and the Website Root Directory where the system installs the Web Console files.

      If you specify any port other than 80, include that port in the URL used to access the Web Console.

    3. To configure SSL, click Enable HTTPS and select your SSL certificate.

      If a certificate is not available, select the option to Generate Self-Signed Certificate. The Configuration Wizard automatically generates a self-signed certificate issued to the hostname or FQDN and adds it to the trusted certificate store.

  7. If prompted to create a new directory or website, click Yes.
  8. Review the list of services to install, and click Next.
  9. Click Yes if prompted to disable the SNMP Trap Service and enable the SolarWinds Trap Service.
  10. In the Completing the Orion Configuration wizard dialog box, click Next.
  11. When completed, click Finish to launch the Orion Web Console.

    Click Start > All Programs > SolarWinds > Orion Web Console.

    or:

    Open a web browser on your Orion server and enter http://ipAddress or http://hostname, where ipAddress is the IP address of your server and hostname is the host name of your server.

  12. Log in with user name admin and leave the password field blank.

    For security purposes, SolarWinds recommends that you change the password to your admin account.

4. Install on the additional polling engine (optional)

If you have an additional polling engine, install the product and run the Configuration wizard for each server. For details on scalability options, see the SolarWinds Scalability Guidelines.

  1. Download the SolarWinds UDT Poller ZIP file from the Customer Portal to add additional polling engines on to the server.

    The file may include a Bundle or Scalability Engine Installer.

  2. Run the installation file using the installation instructions in the previous steps:
    1. Complete the install wizard - Select the option for Additional Polling Engine.
    2. Run the Configuration wizard.
    3. Add the license key.
    4. Integrate the product into the Orion Platform.
  3. Repeat these instructions for multiple additional polling engines.
5. Install on the additional web server (optional)

If you have an additional web server, install the product and run the Configuration wizard for each server. For details on scalability options, see the SolarWinds Scalability Guidelines.

  1. Download the SolarWinds UDT WebOnly ZIP file from the Customer Portal to add an additional web server on to the server.

    The file may include a Bundle or Scalability Engine Installer.

  2. Run the installation file using the stand-alone installation instructions in the previous steps:
    1. Install the product - Select the option for Additional Web Server.
    2. Run the Configuration wizard.
    3. Add the license key.
    4. Integrate the product into the Orion Platform.
 
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