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Home > Success Center > User Device Tracker (UDT) > UDT generates multiple close_wait states leading to database timeouts

UDT generates multiple close_wait states leading to database timeouts

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Updated: November 2, 2017


When you use the Universal Device Tracker (UDT) on a system running Microsoft® Windows Server® 2008 Release 2 (R2), the application generates multiple database connectivity and polling issues. 


  • All UDT version
  • Windows Server 2008 R2


See the following Microsoft KB article to resolve this issue: 

September 12, 2017—KB4038779 (Security-only update) (© 2013 Microsoft Corporation, available at, obtained on November 2, 2017)


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