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Home > Success Center > User Device Tracker (UDT) > User Device Tracker (UDT) Documentation > UDT Administrator Guide > Troubleshooting > No DNS data for a device

No DNS data for a device

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Created by Steven Bansil_ret, last modified by Steven Bansil_ret on Feb 02, 2017

Views: 121 Votes: 0 Revisions: 2

Issue

The data returned for an endpoint has incorrect VLAN information. Data is being returned which means the layer 2 job is running.

Solution

Connect to the relevant network device and correct any error in its MAC address routing table for the endpoint.

 
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