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Home > Success Center > User Device Tracker (UDT) > User Device Tracker (UDT) Documentation > UDT Administrator Guide > Troubleshooting > Wrong IP address reported for endpoint

Wrong IP address reported for endpoint

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Created by Steven Bansil_ret, last modified by Steven Bansil_ret on Feb 02, 2017

Views: 149 Votes: 0 Revisions: 2

Issue

The data returned for an endpoint has incorrect IP address. Data is returned which means the layer 3 job is running.

Solution

Connect to the relevant network device and check the ARP table to verify that the MAC address for the endpoint is correct.

 
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