Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > User Device Tracker (UDT) > User Device Tracker (UDT) Documentation > UDT Administrator Guide > Discover and add network devices > User Device Tracker Port Discovery

User Device Tracker Port Discovery

Table of contents
No headers
Created by Steven Bansil_ret, last modified by Steven Bansil_ret on Jan 17, 2017

Views: 413 Votes: 0 Revisions: 2

When you have finished discovering network devices and importing them into the Orion Platform database, you must discover the Ethernet ports on those devices whose connections you want SolarWinds UDT to monitor.

  1. Click Settings near the top right of the application window.
  2. Click Discovery Central in the Getting Started with Orion category, and then click Discover my ports.
  3. Select the desired device classification in the Group By list.
  4. Select the desired devices in the tree, and then click Next. The discovery begins.

    If you install SolarWinds UDT on a machine that already has NPM installed (same DB), then you will be able to add ports from any of those existing here.

  5. The Advanced Filtering Options are displayed to reduce the number of ports to actively monitor.
  6. Expand the Advanced Filtering Options tree and select the desired options:
    1. Check Active Status or Inactive Status depending on whether you want to actively monitor the ports or not.
    2. Check Trunk if you only want to select trunk (uplink) ports in the filter. If Trunk is not checked, then both trunk ports and access ports will be selected in the filter.
    3. Specify Port Range using values separated by commas. HP uses a convention of 1-48. Cisco uses a row/port notation (and a switch/row/port notation for stacked switches). An example for Cisco is: 0/1-48, 1/1-48,1/1-24 etc.
    4. Specify VLAN as an integer ranging from 1-4095. You can provide a comma-separated list or range. For example: 1,2,5,6-20,66.
    5. Specify Port Description for each port by specifying a different description on each line using strings, *, or regular expressions. For information about using regular expressions, refer to Appendix C, "Regular Expression Pattern Matching".
  7. Expand the Device tree at the bottom of the page and select the desired ports:
  8. Click Filter All Ports Below to apply the selected filtering options to the selected ports. If you want to undo the filtering, clear the Advanced Filtering Options chosen previously and click Filter All Ports Below. Then select the check box next to the Name column (or the check box next to each desired device name) to restore all the discovered ports.
  9. Click Next to begin monitoring the selected ports.
  10. If you want to setup devices on a Watch List, so that you are alerted when they are seen on the network, click Next.
  11. Click Add Device.
  12. Add the MAC address, IP address, or host name.
  13. Give the device a descriptive name by which to recognize it in alerts.
  14. Click OK.
  15. Click OK, I'm done to return to Home, or click Setup Watch List to set up a watch list for selected host names and MAC addresses on your monitored ports.
Last modified