Created by Steven Bansil, last modified by Steven Bansil on Feb 02, 2017
Views: 13 Votes: 0 Revisions: 3
Issue
A device is added to UDT but is unable to display data (layer 3).
Solution
Verify that the folllowing:
- Device supports all relevant OIDs
- Layer3 job exists for the node
- UDT ports are being monitored
- In the UDT.Jobs log, verify if the job completes successfully, check the job's duration and adjust timeout if necessary.
- In the UDT.BusinessLayer log, verify the job's results are processed successfully.
- Verify the ARP address table
