Repeat these steps to create a separate alert for each notification level. The example provided in the previous section uses a three-level escalated alert, The following procedure should be completed three times, once for each alert, to replicate the escalated alert of the previous section.
Enter Level X , where X is the level corresponding to the currently configured alert, as the name of your escalated alert in the Name of Alert field.
The example provided in the previous section uses a three-level escalated alert.
Click Trigger Condition.
For more information about configuring trigger conditions, see Set a trigger condition for an advanced alert.
Confirm that the linked text in the alert definition field displays all.
Click the linked text to select the number of conditions that you want to apply (all, any, none, not all). For more information about linked text conditions, see Understand condition groups.
Confirm that is equal to is the linked condition text in the trigger definition.
Confirm that is equal to is the linked condition text in the second trigger definition.
Click the linked text condition to select the condition you want to apply (equal, greater, less, ...). For more information about linked text conditions, see Understand condition groups.
If you want to restrict when your escalated alert is valid, click Time of Day, designate the Valid Time of Day for your escalated alert, and then select the Days of the Week on which your escalated alert is valid.
By default, your escalated alert is always valid.
Click Email/Pager Addresses, and then complete the To, CC, BCC, Name, and Reply Address fields for your Level 1 contact.
You must provide at least one email address in the To field. When entering multiple addresses in a field, separate addresses with a comma.
Click Message, and then type the Subject and Message of your escalated alert email.
Messaging is disabled if both Subject and Message fields are empty.
Click SMTP Server, and then provide the host name or IP Address of your SMTP Server and the designated SMTP Port Number.
The SMTP server host name or IP address field is required. You cannot send an email/page alert without identifying the SMTP server.
If you want to restrict when your escalated alert is valid, check Execute this Action only between specific hours, and then configure the appropriate settings.
If you want to delay alert action execution, check Delay the execution of this Action, and then provide an appropriate interval the alert engine should wait after the alert condition is met before the alert action is executed.
If you are configuring the first level alert, you should leave this option unchecked. If you are configuring the second level alert, check this option and provide the desired delay between the first and second notifications. If you are configuring the third level alert, check this option and provide the desired delay between the first and third notifications.