Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > User Device Tracker (UDT) > UDT Administrator Guide > Use Orion Platform advanced alerts > Email a web page

Email a web page

Table of contents
No headers
Created by Steven Bansil_ret, last modified by Steven Bansil_ret on Jan 29, 2017

Views: 10 Votes: 0 Revisions: 2

Emails are sent in plain text.

  1. Click Email a Web Page, and then then click OK.
  2. Complete the To, CC, BCC, Name, and Reply Address fields.

    You must provide at least one address in the To field. When entering multiple addresses, you may only separate addresses with a comma. Some pager systems require a valid reply address to complete the page.

  3. Click SMTP Server.
  4. Enter the Host name or IP Address of your SMTP Server and the designated SMTP Port Number.

    The SMTP server host name or IP address field is required. You cannot email a web page without identifying the SMTP server.

  5. Click URL, and then enter the Subject of your alert email.

    Messaging is disabled if both Subject and URL fields are empty.

  6. If you want to insert a variable into the Subject field, click the location of the new variable, and then complete the following procedure:

    1. Click Insert Variable, select a Variable Category, and then select the variable to add.
    2. If you want to change the parser, check Change Parser, and then select the parser you want to use.
    3. If you want to define the SQL variable to copy to the clipboard, check Define SQL Variable, and then click Insert Variable From Above List.
    4. Click Build Selected Variable.
  7. Provide the URL of your alert email.

  8. If the web server of the URL you want to email requires user access authentication, provide both the Web Server UserID and the Web Server Password in the Optional Web Server Authentication area.
  9. Click Time of Day, and then enter the time period and select the days when you want to activate your alert action.
  10. If you want to enable alert escalation, click Alert Escalation, and then check any of the following options, as appropriate for your alert:

    • To disable the action when the alert has been acknowledged, check Do not execute this Action if the Alert has been Acknowledged.
    • To execute the action repeatedly, as long as the trigger condition exists, check Execute this Action repeatedly while the Alert is Triggered and then provide an appropriate action execution interval.
    • To delay alert action execution, check Delay the execution of this Action, and then provide an appropriate interval for the alert engine to wait after the alert condition is met before executing the alert action.
  11. If you are finished configuring your URL email alert action, click OK.
Last modified
17:56, 29 Jan 2017