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Home > Success Center > User Device Tracker (UDT) > UDT Administrator Guide > Use Orion Platform advanced alerts > Use the advanced alert manager

Use the advanced alert manager

Created by Steven Bansil_ret, last modified by Steven Bansil_ret on Jan 27, 2017

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The Advanced Alert Manager is an interface used to view network events and alerts. You can also use Advanced Alert Manager to create and manage advanced alerts. The following procedures introduce the main features of the Advanced Alert Manager showing how to configure and view advanced alerts.

Current events window

The Current Events window of the Advanced Alert Manager shows the most recent network events with their descriptions and other information from the events log.

  1. Click Start > All Programs > SolarWinds > Alerting, Reporting, and Mapping > Advanced Alert Manager.
  2. Click View > Current Events.
  3. Select one of the following Group By criteria for grouping events: Event Type, Object Type, Network Node, Acknowledged, or No Grouping.
  4. If you want to change the viewable category columns in the Current Events window, click Include, and then complete the following procedure:

    1. Click the Event View Columns tab, and then select column IDs from the All Columns field.
    2. Click the right arrow to move your column IDs into the Selected Columns field.
    3. If there are any column IDs in the Selected Columns field that you do not want to view, select them, and then click the left arrow to move your selected column IDs to the All Columns field.
    4. Click the up or down arrows to change the order of your selected columns accordingly.
    5. Position the slider to set the Event View refresh rate.
    6. Type the number of events that you want to be able to review in the Display a maximum of XX events in the Event View field.
    7. If you are finished configuring your Current Events View, click OK.
  5. Click Refresh to update the Current Events window with the latest events and column IDs.
  6. If you want to acknowledge a network event, click X next to the event.

Active alerts window

The Active Alerts window of the Advanced Alert Manager shows network alerts with their descriptions and other information from the alerts log.

  1. Click Start > All Programs > SolarWinds > Alerting, Reporting, and Mapping > Advanced Alert Manager.
  2. Click View > Active Alerts.
  3. Select one of the Group By criteria for grouping alerts: Alert Name, Object Type, Object Name, Alert State, Acknowledged, Acknowledged By, or No Grouping.
  4. Click Include, and then check the types of alerts that you want to view: Acknowledged, Trigger Pending, Triggered, or Reset Pending.
  5. If you want to change the viewable category columns in the Current Events window, click Include > Select Alert Columns, and then complete the following procedure:

    1. Select column IDs from the All Columns field.
    2. Click the right arrow to move your column IDs into the Selected Columns field.
    3. If there are any column IDs in the Selected Columns field that you do not want to view, select them, and then click the left arrow to move your selected column IDs to the All Columns field.
    4. Click the up or down arrows to change the order of your selected columns accordingly.
    5. Position the slider to set the Alert View refresh rate.
    6. If you are finished configuring your Active Alerts View, click OK.
  6. Click Refresh to update the Active Alerts window with the latest alerts and column IDs.
  7. Click Configure Alerts to change the settings for individual alerts. For more information, see Monitor network events in the Web Console.
  8. If you want to acknowledge an active alert, check the alert in the Acknowledged column.

    As soon as the alert is acknowledged, the user information and date/time is recorded in the database.

Alert viewer settings

Alert views in the Orion Advanced Alert Manager are configured in the Alert Viewer Settings window, as presented in the following procedure.

  1. Click Start > All Programs > SolarWinds > Alerting, Reporting, and Mapping > Advanced Alert Manager.
  2. Click File > Settings.

    The Configure Alerts tab of the Alert Viewer Settings window displays all available network alerts, and from this window you can create, copy, edit, and delete alerts. For more information, see Create and configure advanced alerts.

  3. Click Alert View Columns.
  4. Select the information titles that you want to see about your alerts from the All Columns list.
  5. Click the right arrow to transfer them to the Selected Columns list.

    The Selected Columns list provides a list of all the information that the Alert Viewer will show for each active alert.

  6. If you want to remove titles from the Selected Columns list, select titles that you want to remove from the active view in the Selected Columns list, and then click the left arrow.
  7. If you want to rearrange the order in which the different pieces of alert information are presented in the Alert Viewer, select titles from the Selected Columns list and use the up and down arrows to arrange the titles accordingly.
  8. Position the slider at the bottom of the tab to set the Alert View refresh rate.
  9. Click Event View Columns.
  10. Select the information titles that you want to see about events from the All Columns list.
  11. Click the right arrow to transfer them to the Selected Columns list.

    The Selected Columns list provides a list of all the information that the Alert Viewer will show for each recorded event.

  12. If you want to remove titles from the Selected Columns list, select titles that you want to remove from the active view in the Selected Columns list, and then click the left arrow.
  13. If you want to rearrange the order in which the different pieces of event information are presented in the Alert Viewer,select titles from the Selected Columns list and use the up and down arrows to arrange the titles accordingly.
  14. Position the slider at the bottom of the tab to set the Event View refresh rate.
  15. Enter the number of events that you want to see in the Event View.
 
Last modified
23:59, 26 Jan 2017

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