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Home > Success Center > User Device Tracker (UDT) > UDT Administrator Guide > Use Orion Platform advanced alerts > Set a reset condition for an advanced alert

Set a reset condition for an advanced alert

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Created by Steven Bansil_ret, last modified by Steven Bansil_ret on Jan 27, 2017

Views: 18 Votes: 0 Revisions: 2
  1. Click Start > SolarWinds > Alerting, Reporting, and Mapping > Advanced Alert Manager.
  2. Click View > Configure Alerts, and then click New or select an alert from the list and click Copy or Edit.
  3. Click Reset Condition.
  4. If you want a simple alert reset when trigger conditions no longer exist, select Reset when trigger conditions are no longer true.
  5. If you want a conditional alert reset, select Reset this alert when the following conditions are met.

    Generate reset conditions in the text field by selecting appropriate descriptors from the linked context menus and by clicking Browse (...).

  6. If you want to copy the condition used on the Trigger Condition tab, click Copy From Trigger.
  7. Click the linked text to select the number of conditions to apply. For more information, see Understand condition groups
  8. Click Browse (...) to view the following condition options:

    • To generate a condition based on a comparison of device states, click Add a Simple Condition.
    • To generate a condition based on a comparison of device fields and values, click Add a Complex Condition.
    • To further define condition application, click Add a Condition Group.
    • To remove a selected condition, click Delete Current Condition.
    • To change the order of your conditions, click Move Down or Move Up.
  9. If you need an additional condition, click Add, and then select the type of condition you want to add.
  10. If you need to delete a condition, select the condition from the condition list, and then click Delete.

    Imported trigger conditions automatically overwrite any existing trigger conditions.

    Because there are many situations where the reset conditions are the opposite of, or are very similar to, the trigger conditions, SolarWinds has provided a function that copies the trigger conditions to the reset conditions. Click Copy From Trigger to add the trigger condition.

  11. If you want to specify a time duration for the condition to be valid, type the time interval and select Seconds, Minutes, or Hours from the list.

    It is often appropriate to delay alert reset actions until a condition has been sustained for a certain amount of time. For example, an alert based on node status would not reset until the node has been up for more than five minutes. To establish a sustained-state reset condition, provide an appropriate interval at the bottom of the Reset Condition tab for the amount of time that the alert engine should wait before any actions are performed. The default setting is to reset the alert immediately, once the reset condition exists. The maximum interval between when the trigger condition first exists and when the corresponding alert action is performed is eight hours.

  12. If you are finished configuring your advanced alert, click OK.
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