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Home > Success Center > User Device Tracker (UDT) > UDT Administrator Guide > Common tasks with SolarWinds UDT > Resolve IP Address Conflicts with IPAM and UDT

Resolve IP Address Conflicts with IPAM and UDT

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Created by Steven Bansil_ret, last modified by Steven Bansil_ret on Feb 02, 2017

Views: 60 Votes: 0 Revisions: 3

Integration with UDT and IPAM is available with UDT v 3.2 and IPAM v 4.3 and later. If you are running both products, the built-in integration provides a view of end-to-end mapping of an IP address to any connected user or device, along with the device port and connection details all in the same window. If you are running UDT v 3.2 and IPAM v 4.3 or later, no steps are needed for integrating the two products. IPAM automatically detects if UDT is installed and add UDT users and switch port colums to your IP address view. The following screenshot shows the display presented in the IPAM Manage Subnets & IP Address resource:

File:Success_Center/Reusable_content_-_InfoDev/UDT_AdminGuide_reuse/090/090/orionudtagipamudtintegration1.png

Integrating IPAM with UDT helps troubleshoot in the following ways:

  • Find out which user or device is accessing a particular IP address
  • Drill down to get network connection history for an IP address
  • See port and user information related to an IP address or host DNS assignment
  • View port usage and capacity on every switch
  • Detect endpoint devices having IP address conflicts
  • Shutdown a port through the web interface

IPAM can detect IP Address conflicts (both IP static and DHCP environments) and help you to troubleshoot the problem by simply drilling down to the actual switch port and shutting it down.

Once you see an IP Address conflict event or alert, click the IP or MAC address info in the alert message and it will take you to the IP Address Details view where you can see the MAC address assignment history.

If you determine you need to resolve the conflict on the spot, you can administratively shut down the port using UDT.

IP address conflicts trigger an event displaying the MAC addresses in conflict. The following screenshot shows example of what to look for:File:Success_Center/Reusable_content_-_InfoDev/UDT_AdminGuide_reuse/090/090/orionudtagipamudtintegration2.png

IPAM displays the IP address history along with the MAC address of the IP address in conflict.

To shut down the conflicting port:

  1. Click on the node port in the IPAM Current Network Connections resource on Endpoint Details.
  2. Click Shutdown in the Port Details resource.

    File:Success_Center/Reusable_content_-_InfoDev/UDT_AdminGuide_reuse/090/090/orionudtagipamudtintegration3.png

 
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