Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > User Device Tracker (UDT) > UDT Administrator Guide > Manage the UDT White List > Enable DNS Resolution for Wireless Nodes

Enable DNS Resolution for Wireless Nodes

Table of contents
No headers
Created by Steven Bansil_ret, last modified by Steven Bansil_ret on Jan 18, 2017

Views: 55 Votes: 0 Revisions: 2

UDT uses the Orion Platform wireless component to manage wireless devices. By default, the wireless component does not resolve a wireless node's IP address into a host name. To enable that, you must adjust a setting in the config file SolarWinds.Wireless.Collector.dll.config.

  1. Open SolarWinds.Wireless.Collector.dll.config (located by default in C:\Program Files\SolarWinds\Orion\Wireless).
  2. Modify the value of <add key="RDNSTimeout" value="0" />, changing the "0" to "1".
  3. Save the change and restart the Orion Web Console.
 
Last modified
18:02, 17 Jan 2017

Tags

Classifications

Public