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Home > Success Center > User Device Tracker (UDT) > UDT Administrator Guide > Active Directory controllers and users > Manage Active Directory Credentials

Manage Active Directory Credentials

Created by Steven Bansil_ret, last modified by Steven Bansil_ret on Jan 17, 2017

Views: 320 Votes: 1 Revisions: 2

Active Directory (AD) credentials are used in conjunction with the AD domain controllers you add into UDT.

The domain credential used by UDT for communications with the Domain Controller should have permission to Event Log Readers.

The domain credentials should also have access to the WMI namespaces below in order for it to receive data from the domain controllers:

  • CIMV2
  • Directory
  • RSOP

Add an AD credential

  1. Click Settings > UDT Settings > Manage Active Directory Administrator Credentials.
  2. Click Add UDT Credential.
  3. Enter a Credential Name. For example, Event Log Reader.
  4. Enter a user name (Domain\Username).
  5. Enter and confirm password, and then click OK.

After adding an Ad credential, you can now add an AD domain controller.

Edit an AD credential

  1. Click Settings > UDT Settings > Manage Active Directory Administrator Credentials.
  2. Click the Credential Name in the list, and then click Edit Credential.
  3. You can make updates to the credential names, user names and passwords, and then click OK.

Delete an AD Credential

You cannot delete a credential if it is currently associated with one or more domain controllers. To check if a credential is assigned, see the Assigned to DC(s) column in the credentials list.

  1. Click Settings > Manage Active Directory Administrator Credentials.
  2. Click the Credential Name in the list, and then click Delete Credential.

The following table shows possible scenarios that might be encountered when editing or entering AD credentials into UDT.

Display message Scenario
WMI service is not running WMI services is not running on the Domain Controller.
WMI service is running but user does not have enough permissions UDT credential does not have rights to the required WMI namespaces (CIMV2, directory, and RSOP).
2 connection errors The audit account login event is not configured but the UDT credentials have event log read access.
If the supplied credentials are wrong. Test Failed
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