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Home > Success Center > User Device Tracker (UDT) > UDT Administrator Guide > Prepare a SolarWinds User Device Tracker installation > Move SolarWinds UDT to a new server

Move SolarWinds UDT to a new server

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Created by Steven Bansil_ret, last modified by Steven Bansil_ret on Jan 13, 2017

Views: 27 Votes: 0 Revisions: 2

SolarWinds UDT encrypts your sensitive data with a security certificate stored on the original SolarWinds UDT server. To grant a new server access to this encrypted data, you must copy the original security certificate to the new server.

If you do not replicate the original certificate, SolarWinds UDT on the new server cannot access any credentials used by your component monitors, and all of those component monitors fail.

  1. Export the credential from the original server:
    1. On the Start Menu, click Run, enter MMC, and then click OK.
    2. On the File menu, click Add/Remove Snapin, and then click Add.
    3. Select Certificates, and then click Add.
    4. Select Computer account, and then click Next.
    5. Select Local computer, and then click Finish.
    6. Click Close.
    7. Click OK.
    8. Expand the Certificates (Local Computer) group.
    9. Expand the Personal group.
    10. Expand the Certificates group.
    11. Right-click SolarWinds Job Scheduler, point to All Tasks on the shortcut menu, and then click Export.
    12. Click Next in the Certificate Export Wizard.
    13. Select Yes, export the private key, choose Next, and then click Next.
    14. Type and confirm a password for this private key, and then click Next.
    15. Specify the file name to which you want to save the certificate, click Next, and then click Finish—the certificate is saved with a .pfx file name extension.
  2. Copy the .pfx certificate file to the new server.
  3. Import the certificate to the new server:
    1. On the Start Menu, click Run, enter MMC, and then click OK.
    2. On the File menu, click Add/Remove Snapin, and then click Add.
    3. Select Certificates, and then click Add.
    4. Select Computer account, and then click Next.
    5. Select Local computer, and then click Finish.
    6. Click Close.
    7. Click OK.
    8. Expand the Certificates (Local Computer) group.
    9. Expand the Personal group.
    10. Expand the Certificates group.
    11. If there is a SolarWinds Job Scheduler Engine item in the list, right-click SolarWinds Job Scheduler Engine and select Delete from the shortcut menu.
    12. Right-click the Certificates-Personal-Certificates node, point to All Tasks in the shortcut menu, and then click Import.
    13. Click Next in the Certificate Import Wizard.
    14. Specify the .pfx certificate file you copied to the server, and then click Next.
    15. Enter the password for the private key, check Mark this key as exportable, and then click Next.
    16. Select Place all certificates in the following store, and then select Personal as the Certificate Store.
    17. Click Next, and then click Finish.
 
Last modified
23:38, 12 Jan 2017

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