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Home > Success Center > User Device Tracker (UDT) > UDT Administrator Guide > Prepare a SolarWinds User Device Tracker installation > Requirements for SolarWinds UDT

Requirements for SolarWinds UDT

Created by Steven Bansil, last modified by Steven Bansil on Jan 13, 2017

Views: 53 Votes: 0 Revisions: 2

SolarWinds recommends installing your SolarWinds product on its own server, with the Orion Platform database hosted separately, on its own SQL Server.

Installations of multiple SolarWinds UDT servers using the same database are not supported.

UDT server software requirements

Software

Requirements

Operating System

Windows Server 2008 R2, 2012 or 2012 R2 with IIS in 32-bit mode.

IIS must be installed. SolarWinds recommends that SolarWinds software administrators have local administrator privileges to ensure full functionality of local SolarWinds tools. Accounts limited to use of the Orion Web Console do not require administrator privileges.

  • SolarWinds does not support production installations of SolarWinds products on Windows XP, Windows Vista, or Windows 7 systems.
  • If you are installing SolarWinds UDT on Windows Server 2003, confirm that your full computer name is no longer than 15 characters in length. Windows Server 2003 trims any characters beyond the fifteenth, and this may prevent SolarWinds services from properly identifiying your UDT server.
  • While UDT is supported on Windows Server 2008 R2, it is not supported on Windows Server 2008.

Web Server

Microsoft IIS, version 6.0 and later, in 32-bit mode.

DNS specifications require that hostnames be composed of alphanumeric characters (A-Z, 0-9), the minus sign (-), and periods (.). Underscore characters (_) are not allowed.

SolarWinds neither recommends nor supports the installation of any SolarWinds UDT product on the same server or using the same database server as a Research in Motion (RIM) Blackberry server.

.NET Framework

Version 4.0 .NET Framework.

SNMP Trap Services

Windows operating system management and monitoring tools component

Web Console Browser

  • Microsoft Internet Explorer 7, 8, or 9
  • Mozilla Firefox 3 or later
  • Google Chrome 8

SolarWinds UDT server hardware requirements

Hardware requirements are listed by SolarWinds license level.

Hardware

UT2500, UT5000, or UT10000

UT25000 or UT50000

UTX

CPU Speed

2.0 GHz

2.4 GHz

3.0 GHz

Dual processor, dual core is recommended.

Hard Drive Space

2 GB

5 GB

20 GB

A RAID 1 drive for server operating system, SolarWinds installation, and tempdb files is recommended. The SolarWinds installer needs 1GB on the drive where temporary Windows system or user variables are stored. Per Windows standards, some common files may need to be installed on the same drive as your server operating system.

Memory

3 GB

4 GB

4 GB

Application Ports

161/SNMP and 443/SNMP. VMware ESX/ESXi Servers are polled on 443.

17777/TCP open for Orion Platform traffic

17778/ HTTPS open to access the SolarWinds Information Service API

Requirements for Virtual Machines and Servers

SolarWinds installations on VMware Virtual Machines and Microsoft Virtual Servers are fully supported if the following minimum configuration requirements are met for each virtual machine.

SolarWinds strongly recommends that you maintain your SQL Server database on a separate physical server.

Virtual Machine

Configuration

Orion Requirements by License Level

UT2500, UT5000, or UT10000

UT25000 or UT50000

UTX

CPU Speed

2.0 GHz

2.4 GHz

3.0 GHz

Allocated

Hard Drive Space

2GB

5GB

20GB

Due to intense I/O requirements, SQL Server should be hosted on a separate physical server configured as RAID 1+0. RAID 5 is not recommended for the SQL Server hard drive.

Memory

3 GB

4 GB

4 GB

Network Interface

Each virtual machine on which Orion is installed should have its own, dedicated network interface card.

Orion Platform SNMP is used to monitor your network and if you are unable to dedicate a network interface card to your Server, you may experience gaps in monitoring data due to the low priority generally assigned to SNMP traffic.

Requirements for the Orion Platform database Server (SQL Server)

SolarWinds UDT license levels are provided as a reference.

Requirements

UT2500, UT5000, or UT10000

UT25000 or UT50000

UTX

SQL Server

SQL Server 2005 SP1 Express, Standard, or Enterprise

SQL Server 2008 Express, Standard, or Enterprise

SQL Server 2012 SP1 Express, Standard, or Enterprise

SQL Server 2014 Express, Standard, or Enterprise

SQL Server 2016 Express, Standard, or Enterprise

  • Due to latency effects, SolarWinds does not recommend installing your SQL Server and your SolarWinds UDT server or additional polling engine in different locations across a WAN. For more information, see SolarWinds Knowledge Base article Can I install my Server or Additional Polling Engine and my Orion Platform database (SQL Server) in different locations across a WAN?
  • Either mixed-mode or SQL authentication must be supported
  • If you are managing your SolarWinds UDT database, SolarWinds recommends you install the SQL Server Management Studio component.
  • If your SolarWinds UDT product installs SQL Server System CLR Types, a manual restart of the SQL Server service for your SolarWinds UDT database is required.
  • Use the following database select statement to check your SQL Server version, service pack or release level, and edition.

select SERVERPROPERTY ('productversion'), SERVERPROPERTY ('productlevel'), SERVERPROPERTY ('edition')

CPU Speed

2.0 GHz

2.4 GHz

3.0 GHz

Hard Drive Space

2 GB

5 GB

20 GB

Due to intense I/O requirements, a RAID 1+0 drive is strongly recommended the SQL Server database and SolarWinds UDT data and log files. RAID 5 is not recommended for the SQL Server hard drive. The SolarWinds UDT installer needs at least 1GB on the drive where temporary Windows system or user variables are stored. Per Windows standards, some common files may need to be installed on drive as your server operating system.

Memory

2 GB

3 GB

4 GB

The configuration wizard installs the following required x86 components if they are not found on your SolarWinds UDT database server:

  • SQL Server System Common Language Runtime (CLR) Types. SolarWinds products use secure SQL CLR stored procedures for selected, non-business data operations to improve overall performance.
  • Microsoft SQL Server Native Client
  • Microsoft SQL Server Management Objects

Additional SolarWinds UDT Requirements

Ports

Additional Requirements

Up to 50,000

No additional requirements

More than 50,000

8+ GB RAM

  • If you are running Windows Server 2008, you must upgrade to Windows Server 2008 R2, because SolarWinds UDT does not support Windows Server 2008 due to known WMI issues.
  • If you are running Windows Server 2003 your server must either be in the same domain as the domain controller or have WMI connectivity setup between the two machines. Consult this Knowledge Base article for information on retrieving user data across domains.
 
Last modified
19:48, 12 Jan 2017

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