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Home > Success Center > User Device Tracker (UDT) > User Device Tracker 3.2.4 Release Notes > NPM 12 Configuration Wizard Error: Exception While Configuring Plugin Orion Core Services Component Orion Website

NPM 12 Configuration Wizard Error: Exception While Configuring Plugin Orion Core Services Component Orion Website

Created by Shane Horgan, last modified by MindTouch on Jun 23, 2016

Views: 9 Votes: 0 Revisions: 3

Updated

Overview

 

 

Environment

  • NPM 11.5.2
  • UDT 3.2.3

 

Cause 

  • Customer had attempted to upgrade but was met with errors. 
  • Customer tried to Roll back to 11.5.2 after the failed upgrade
  • We tried to Upgrade him and met the above error

 

Resolution

  1. Completely Uninstall All Solarwinds Products
    Please see steps: Click Here
  2. Reinstall the Applications again with Local Admin Account and Antivirus's Disabled

 

 

 

 

Last modified
04:03, 23 Jun 2016

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