Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > User Device Tracker (UDT) > Rogue devices resource is not updating

Rogue devices resource is not updating

Updated November 11, 2016

Overview

 

This article describes the issue when Rogue device resource is not displaying updated information in UDT.  

Environment

All UDT versions

Resolution

This issue usually occurs after an upgrade. Follow the procedure below to fix this problem.

 

1. Disable all Whitelist rules. 

2. Check the Rogue Devices Resource if there will be new devices that will show up.

3. If not, delete the Rogue Devices Resource and re-add it.

This should provide the accurate list of all Rogue devices.

 

 

 

Last modified
22:59, 10 Nov 2016

Tags

Classifications

Public