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Home > Success Center > User Device Tracker (UDT) > Poll Layer 3 data from device option cleared

Poll Layer 3 data from device option cleared

Table of contents

Updated December 19, 2016


This article addresses the issue where the Poll Layer 3 data from device option gets cleared under UDT Node Properties.


UDT 3.2.4


  1. Stop the Orion Service Manager.
  2. Open the Database Manager and then execute the following SQL query:
    DELETE FROM Pendingnotifications
    DELETE FROM Subscriptiontags
    DELETE FROM Subscriptions
  3. Go to Control Panel > Programs and Features.
  4. Repair SolarWinds User Device Tracker v3.2.4.


Last modified
19:55, 29 Mar 2017