Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > User Device Tracker (UDT) > UDT - Knowledgebase Articles > Unexpected Website Error. You must be an Admin to access this page

Unexpected Website Error. You must be an Admin to access this page

Created by Malik Haider, last modified by Rodim Suarez_ret on Jul 21, 2016

Views: 512 Votes: 0 Revisions: 5

Updated

Overview

The following error message appears when trying to create a UDT white list:

Unexpected Website Error

You must be an Admin to access this page.


 

Environment

UDT 3.0 and later

Cause 

You are logged in to the Orion Web Console that does not have admin permissions to perform the operation. 

Resolution

Go to Settings > Manage Account >  Select the effected account and allow administrator rights. 

 

 

Last modified

Tags

Classifications

Public