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Home > Success Center > User Device Tracker (UDT) > UDT - Knowledgebase Articles > UDT Unused Ports report shows "Never" for ports connected to other switches

UDT Unused Ports report shows "Never" for ports connected to other switches

Created by Brian O'Donovan, last modified by Nigel on Sep 10, 2018

Views: 1,177 Votes: 2 Revisions: 4

Overview

The UDT Unused Ports report shows "Never" for ports connected to other switches.

For example, Switch A Port aa --> Switch B port bb. The UDT Unused Port report shows "Days Since Last Used" as "Never" for these ports.

Environment

All UDT versions

Cause 

UDT uses the presence of an endpoint MAC address to determine if a port is used.

Resolution

This is by design. Also, it is verified that there is no MAC detected on the device using the "Show MAC Address-Table" command on the switch.

Last modified

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