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Home > Success Center > User Device Tracker (UDT) > UDT - Knowledgebase Articles > UDT Compatibility Checker does not launch

UDT Compatibility Checker does not launch

Updated February 5, 2017

Overview

UDT Compatibility Checker does not launch and is getting the following error:

There was an unexpected error in the application.

Details are available on the application log file.

Close the application?

 

Environment

All UDT versions

Resolution

Run a repair on the UDT module in the Control Panel.

 

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