Submit a ticketCall us

AnnouncementsFace your biggest database issues head-on

Our new eCourse helps you navigate SQL Server performance blocks by teaching you how to recognize and deal with the three DBA Disruptors: Performance Hog, Blame Shifter, and Query Blocker. Register today to learn how to defend your environment and fend off menacing disruptions.

Register for your free eCourse.

Home > Success Center > User Device Tracker (UDT) > UDT - Knowledgebase Articles > Shut down port on UDT fails

Shut down port on UDT fails

Updated March 23, 2017

Overview

This article provides brief information and steps to resolve the following error in the Device Tracker Port Details View:

UDT setting Administrative Shutdown 1121 fails for portids 1121.

Environment

All UDT versions

Cause 

A node was added in Orion using an SNMP Community String that does not have Write access to the device (having Read Only access).

Below shows an example running configuration on a switch:

 

The community string used is public which is a Read Only access:

Resolution

Use a Community String that has Read/Write access when adding the node in Orion.

 

Last modified

Tags

Classifications

Public