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Home > Success Center > User Device Tracker (UDT) > UDT - Knowledgebase Articles > Object reference not set to an instance of an object

Object reference not set to an instance of an object

Created by Eric Bryant, last modified by MindTouch on Jun 23, 2016

Views: 1,515 Votes: 0 Revisions: 4

Overview

This article explains an issue with an Object reference that is not set to an instance of an object error for resources retired in previous versions.

Environment

UDT 3.2.2 and later

Cause 

The resource query in SWIS gets an error due to old the resource names have been migrated to the new names

Resolution

  1. In the UDT Web Console, click Settings > Manage Views > Edit UDT Summary View (or other view name).
  2. Highlight the Total Ports Used Resource.
  3. Click the red X in the resource window.
  4. Click the green + sign.
  5. Add the UDT Ports in Use Overview resource.
  6. Click Submit.
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