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Home > Success Center > User Device Tracker (UDT) > UDT - Knowledgebase Articles > No Layer 2/Layer 3 information from Cisco 6800

No Layer 2/Layer 3 information from Cisco 6800

Created by Brian O'Donovan, last modified by MindTouch on Jun 23, 2016

Views: 971 Votes: 0 Revisions: 3

Overview

The connected MAC or IP addresses and its information is not available to Cisco 6800 when running s2t54-ipservicesk9-mz.SPA.152-1.SY1.bin.

Environment

  • All UDT versions

Cause 

The dot1dTpFdbTable is not supported by the device as verified using the UDT Compatibility Checker and SNMP Walk.

Resolution

This is a device issue and you will need to open a TAC case with Cisco.

 

 

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