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Bridging the ITSM Divide
Integrated help desk and remote support software for faster resolution

Join us on Wednesday, November 29, 2017 at 11 a.m. CT, as we discuss the benefits of effectively integrating your help desk software with remote support solutions to help increase the efficiency of IT administration, improve communication, and decrease mean time to resolution (MTTR) for IT issues of all sizes. This directly impacts end-user satisfaction and your business’ bottom line. Register Now.

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Storage Resource Monitor Training

Storage Resource Monitor Training


Storage Admins and DBAs Unite

There’s no law stating storage admins and database admins can’t get along with each other. So, why the contention and how do we get to a better place? Please join us for a discussion hosted by SolarWinds® Product Marketing Managers Rob Mandeville and Bill Baker.

Register Now.

Training is an important part of making sure you are getting all of the advantages from your SRM product.  We want to make sure that we are providing you with the tools you need in order to be successful including:  instructional videos, how to articles and instructor led training.  


  • Training Opportunities for Customers on Active Maintenance -  We offer instructor led training classes and videos via webcast as well as on demand in order to help you create the perfect system for your needs.
    See a list of current Classes.

Current popular classes include:

  • Introduction to the Orion Platform
  • Configuring the Orion Platform


  • Streamline your monitoring operation with Custom Properties
  • Creating custom reports in the Orion Platform
  • SNMP, OIDs & the Universal Device Poller
  • Orion Platform Database & Website Maintenance


  • Free Training Videos for all Customers - We have a library of videos that can provide you with an introduction to our products as well as popular customizations.
    See a list of free SRM videos.


  • Popular Guides and Training Videos. Here is a listing of additional resources that will walk you through popular configuration and customization tasks.

Installing, Upgrading and Migrating

  1. Licensing Overview (2:27)
  2. Installation and Adding Storage Devices (3:50)
  3. Installing The Profiler Module (1:41)
  4. Welcome to the new Orion® Platform UI (2:44)
  5. Detailed Views (1:41)
  6. Dashboard Views and Customization (2:04)
  7. Alerting and reporting (1:52) 

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