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Home > Success Center > Storage Resource Monitor (SRM) > Storage Resource Monitor 6.2.1 Hotfix 1

Storage Resource Monitor 6.2.1 Hotfix 1

Created by Nigel, last modified by Nigel on Dec 13, 2016

Views: 16 Votes: 0 Revisions: 1

Updated 12/13/2016

Fixed issues

This hotfix addresses the following issues:

  • NS 908946 HP P9500 - pools are not reported in GUI
  • NS 884602 We are not polling all IPs for nfs shares on NetApp
  • EMC VNX polling is failing in a case of huge capacity for any volume
  • SRM - Problem with adding IBM N Series and E2E Reporting

Environment

Apply this hotfix to the following product

  • SRM 6.2.1

Notes

This HotFix must be installed on the main Orion server, all additional SRM polling servers, and any additional websites. Repeat the steps below for all your pollers and websites.

This hotfix modifies the following files on the Solarwinds Storage Resource Monitor (SRM) Orion Server:

  • SolarWinds.SRM.Pollers.dll
  • SolarWinds.SRM.Polling.dll
  • Templates\HDS-Hitachi.template
  • Templates\HDS-Hitachi-Onboard.template
  • Templates\HPStorageWorksXP.template
  • Templates\HPStorageWorksXP-Onboard.template
  • Templates\IBM N Series 7-mode.template
  • Templates\IBM N Series Cluster-mode.template
  • Templates\NetApp Cluster-mode (OnTAP 8) DFM-NetApp.template
  • Templates\NetApp Cluster-mode (OnTAP 8)-NetApp.template
  • Templates\NetApp OnTAP 7-mode DFM-NetApp.template
  • Templates\NetApp OnTAP 7-mode-NetApp.template

Installation instructions

  1. Log in to the server hosting the SRM installation as administrator.

  2. Run Start Menu > All Programs > SolarWinds Orion > Advanced Features > Orion Service Manager.

  3. Click Shutdown Everything.

  4. Back up existing SRM files:
    - Create a zip archive of the SRM folder (by default, "C:\Program Files (x86)\SolarWinds\Orion\SRM").

  5. Unblock the downloaded SRM-v6.2.1-HotFix1.zip file:
       a. Right-click the .zip file and select Properties.
       b. Select the General tab.
       c. If the file includes a security warning, click Unblock, and click OK.

  6. Extract the archive.

  7. Copy the Orion folder, including all files and subfolders, from the Hotfix archive to your Orion installation folder. By  default this will be "C:\Program Files (x86)\SolarWinds\Orion". Replace the existing files.

  8. Run Start Menu > All Programs > SolarWinds Orion > Configuration and Auto-Discovery > Configuration Wizard.

  9. In the Configuration Wizard, select the Database, Website and Services options.

  10. Complete the Configuration Wizard instructions.

  11. Click Start Everything in the Orion Service Manager.

 

Uninstalling

  1. Log in to the server hosting the SRM installation as administrator.
  2. Run Start Menu > All Programs > SolarWinds Orion > Advanced Features > Orion Service Manager.
  3. Click Shutdown Everything.
  4. Restore the SRM files you backed up during the installation:

       - Unzip the SRM files backup to the SRM folder (by default, "C:\Program Files (x86)\SolarWinds\Orion\SRM").

  1. Run Start Menu > All Programs > SolarWinds Orion > Configuration and Auto-Discovery > Configuration Wizard.
  2. In the Configuration Wizard, select the "Database", "Website" and "Services" options.
  3. Complete the Configuration Wizard instructions.
  4. Click Start Everything in the Orion Service Manager.

 

For more information, contact Technical Support at www.solarwinds.net/support.

 

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