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Home > Success Center > Storage Resource Monitor (SRM) > SRM: Enable a HP 3PAR / StoreServ SMI-S provider

SRM: Enable a HP 3PAR / StoreServ SMI-S provider

Updated: 11/1/16


How to enable the Hewlett-Packard 3PAR StoreServ family of flash-optimized data storage systems for use with SolarWinds Storage Resource Monitor using the 3PAR SMI-S provider. 

For more information see the documentation that came with your Hewlett-Packard array, visit HP Support or contact your vendor.


  • SRM 6.1+

Credential required to add the array

Ensure you have the following information:

  • IP address or hostname for the array
  • Provider username. The default is 3paradm
  • Provider password. The default is 3pardata
  • Protocol. The default is HTTPS
  • HTTP port. The default is 5988
  • HTTPS port. The default is 5989
  • Interop namespace.  The default is /root/pg_interop
  • Array namespace.  The default is /root/tpd

Enable the provider

The 3PAR provider must be enabled before it can be monitored. The following example uses PuTTY to access and configure the 3PAR SMI-S provider.

Log into the 3PAR Command Line Interface (CLI) using PuTTY

  1. Using SSH, enter the IP address of the 3PAR array:


  2. Log in using the username and password setup on the array. The defaults are 3paradm/3pardata.
  3. Enter setcim. This command can be used to start or stop the provider.

Troubleshooting 3PAR Provider using the CLI

Q: How do I know if the Provider is running?

A: Log in to the array and enter showcim.

Q: How do I get the version of InForm OS?

A: Log on to provider as described above and enter show version.

Q: How do I get help?

A: Enter help. For help on a particular command, enter help <command>, where <command> is the command for help needed. Example: help show.

Q: How do I restart the Provider?

A: Log onto the provider as described above. Then:

  1. Enter cim stopcim –f –x
  2. Enter startcim

Q: How do I exit the CLI?

A: Logon to provider as described above and call quit.

Q: What is the minimum InformOS firmware supported version for the 3PAR array?

A: 2.3.1.


Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

Screenshots property of © 2016 Hewlett Packard Enterprise Development LP



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