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Home > Success Center > Storage Resource Monitor (SRM) > SRM Documentation > Storage Resource Monitor 6.6 Hotfix 1

Storage Resource Monitor 6.6 Hotfix 1

Created by James Moore, last modified by James Moore on Jul 05, 2018

Views: 448 Votes: 0 Revisions: 28

Updated: 27 June, 2018

An Orion Platform 2018.2 Hotfix 2 bundle is available on the SolarWinds Customer Portal that includes SRM 6.6 Hotfix 1.

Fixed issues

This hotfix addresses the following issues:

  • EMC VNX 5300 shows incorrect HWH status for FC ports
  • NetApp Array CIFS shares polling errors
  • Isilon OneFS polling errors
  • Netapp Topology not saving to the database
  • Default job fails when multiple tree quotas with the same path are set
  • SRM related links from the left-side sliding panel lead to an "Unexpected Website Error" message

Environment

Apply this hotfix to the following product:

  • SRM 6.6

Notes

Download the hotfix from https://customerportal.solarwinds.com/HotFixes.

 

This hotfix must be installed on the main Orion server, all additional SRM polling servers, and any additional websites. Repeat the steps below for all your pollers and websites.

This hotfix modifies the following files on the SRM Orion server:

SolarWinds.ConfigurationWizard.Plugin.SRM
SolarWinds.SRM.Common
SolarWinds.SRM.IsilionHttpApi
SolarWinds.SRM.Isilon.Templates
Solarwinds.SRM.Polling
NetApp_Cluster_mode__OnTAP_8__NetApp.template
NetApp_Cluster_mode__OnTAP_8__DFM_NetApp.template
IBM_N_Series_Cluster_mode.template
EMC_VNX_Unified_EMC_VNX_Chassis.template
EMC_VNX_Unified_EMC_VNX.template
EMC_CLARiiON_EMC_VNX.template
EMC_Unity_VSA.template
EMC Unity.template

Installation instructions

  1. Download the hotfix from https://customerportal.solarwinds.com/HotFixes.
  2. Use an Administrator account to log into the Orion server that hosts all of your Orion Platform products.
  3. Run the Orion Service Manager, click Shutdown Everything, and then close the Orion Service Manager.
  4. Run Solarwinds-Orion-HotFix-2018.2-OfflineInstaller.exe.
  5. Follow the instructions in the installation wizard.
    If the wizard does not launch automatically, start it in the SolarWinds Orion program folder (SolarWinds Orion > Configuration and Auto-Discovery > Configuration Wizard).
  6. Complete the Configuration Wizard. 

After installing the hotfix on the Orion server, repeats these steps to install it on all Additional Polling Engines (APEs) and Additional Website Servers (AWS). 

Install the hotfix with SolarWinds High Availability

Use these instructions to install the hotfix with SolarWinds HA. 

Important: The HA pool must be disabled to begin installation. If you install prior to disabling, the pool is automatically disabled.

  1. In the Orion Web Console, click Settings > All Settings > High Availability Deployment Summary.
  2. Select the pool you want to disable.
  3. Toggle High Availability to Off.
  4. Install the hotfix on the primary server in the pool as described above.
  5. Repeat to install the hotfix on any additional SRM polling servers, and any additional websites.
  6. In the Orion Web Console, click Settings > All Settings > High Availability Deployment Summary.
  7. Select the pool to enable, and toggle High Availability to On.

The Orion Web Console verifies all SolarWinds product versions match across the HA pair before enabling. If you receive errors, check your product versions.

You may need to recreate the HA pool. For details, see Set up an HA pool.

Uninstallation instructions

  1. Use an Administrator account to log in to the server that hosts your SRM installation.

  2. Run the Orion Service Manager, click Shutdown Everything, and close the Orion Service Manager.

  3. Navigate to Control Panel > Programs > Programs and Features > View installed updates.

  4. Right-click Update for SolarWinds Orion Storage Resource Monitor 6.6 (HF1), select Uninstall, and complete the uninstallation.

  5. Complete the Configuration Wizard. 
    If the wizard is not launched automatically, start it in the SolarWinds Orion program folder (SolarWinds Orion > Configuration and Auto-Discovery > Configuration Wizard).

    For more information, contact Technical Support.  

 

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