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Home > Success Center > Storage Resource Monitor (SRM) > SRM - Knowledgebase Articles > SRM with Profiler upgrade fails

SRM with Profiler upgrade fails

Created by Giane Ira, last modified by Rodim Suarez_ret on Mar 07, 2017

Views: 169 Votes: 0 Revisions: 6

Overview

Cannot upgrade the SRM with Profiler. 
The C:\Program file\Storage Manager was renamed to a date the upgrade error shows.

Error: Error in action ExecuteScript

error renaming "C:/Program Files/SolarWinds/Storage Manager Server_052516_094722" to "C:/Prpgram Files/SolarWinds/Storage Manager Server": permission denied while executing

"::InstallJammer::actions::$component $this"

Error in Action ExecuteScript

Environment

SRM with Profiler

Cause 

Permission issues with the installation folder.

Resolution

  1. Log in as a local administrator.
  2. Add administrator permissions to C:/Program Files/Solarwinds.

 

Last modified

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