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Home > Success Center > Storage Resource Monitor (SRM) > SRM - Knowledgebase Articles > Hitachi LUN latency always shows 0 ms

Hitachi LUN latency always shows 0 ms

Updated May 14, 2018

Overview

Latency for Hitachi storage arrays always shows 0ms.

latency.PNG

Environment

  • SRM 
  • All Hitachi arrays

 

Cause 

Because the Hitachi SMI-S provider does not provide IOTimeCounter values, latency for HDS arrays cannot be calculated. This means that it will always be displayed as zero in any performance resource.

 

Resolution

There is currently no workaround.

 

 

 

 

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