Submit a ticketCall us

Bridging the ITSM Divide
Integrated help desk and remote support software for faster resolution

Join us on Wednesday, November 29, 2017 at 11 a.m. CT, as we discuss the benefits of effectively integrating your help desk software with remote support solutions to help increase the efficiency of IT administration, improve communication, and decrease mean time to resolution (MTTR) for IT issues of all sizes. This directly impacts end-user satisfaction and your business’ bottom line. Register Now.

Home > Success Center > Storage Resource Monitor (SRM) > How storage array status is calculated in Orion SRM

How storage array status is calculated in Orion SRM

Table of contents
Created by Maciej Klasa, last modified by Rodim Suarez on Mar 06, 2017

Views: 53 Votes: 0 Revisions: 4

Overview

Orion SRM displays following status information for storage array:
0 Unknown
1 Ok (green)
2 Down (red)
3 Warning (yellow)
 

How are these mapped from SMI-S returned values?

Environment

SRM 6.2

Detail

All status mappings are stored in templates (C:\Program Files (x86)\SolarWinds\Orion\SRM\Templates). SMI-S values are mapped to SRM Orion, our status codes are:
0 Unknown
1 Ok (green)
2 Down (red)
3 Warning (yellow)

If we cannot get results for some reason (listed in my previous email), array goes "Unreachable".
To find mapping for specific array:
Open the template file in Notepad.

  1. Search for the line <PropertyMapping target="Status">.
  2. Line ComponentMapping target= tells which component are you looking for.
  3. Scroll down to the line Transform operation="switchAnyFromCollection".
  4. You will see mapping below, for example:
    <SwitchOutput value="#1">
    <SwitchInput value="#2" />
    <SwitchInput value="#32769" />
    <SwitchInput value="#17" />
    <SwitchInput value="#18" />

    <SwitchInput value="#32772" />
  5. SwitchInput is the value we receive from storage array, SwitchOutput is the SRM Status code (listed at the beginning of my email). So that means SMIS statuses 2, 32769, 17, 18, 32772 will be mapped to "Ok" (green) in this case.

 

Last modified

Tags

Classifications

Public