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Home > Success Center > Storage Resource Monitor (SRM) > HP 3Par is unable to poll

HP 3Par is unable to poll

Created by Maciej Klasa, last modified by MindTouch on Jun 23, 2016

Views: 88 Votes: 2 Revisions: 6

Overview

This article describes the issue when 3Par shows unavailable on list of arrays. When testing the provider, SRM displays two contradicting messages:

  • Error: "There was an error connecting to provider 1.2.3.4"
  • Success: "All connection tests successful"

Environment

SRM version 6.2

Cause 

This behavior is a known bug in SRM version 6.2.0 and has been resolved in SRM version 6.2.1.

Resolution

Upgrade your version to SRM 6.2.1.

 

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