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Home > Success Center > Storage Manager (STM) > java.lang.NullPointerException when clicking on the SRM "Storage Main Console" view from the Dashboard

java.lang.NullPointerException when clicking on the SRM "Storage Main Console" view from the Dashboard

Updated February 2, 2017

Overview

If the latest SRM is part of the Orion environment and there is a present integration between the STM profiler to share its license but the STM profiler version is outdated.

An attempt to access the STORAGE MAIN CONSOLE view from the Orion Web Console > My Dashboards > Storage. The screen will result to an error page such as the following:

Storage Manager has encountered a problem:

                jave.lang.NulPointerException

Please contact your local administrator and report this problem

Environment

  • SRM 6.3.0
  • STM 6.1.0
  • NPM 12..x

Resolution

This kind of issue has been reported previously and should be part of the release notes of STM 6.3.2.

The solution here is to upgrade your STM profiler from 6.1.0 to the latest release (6.3.2).

 

 

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