Submit a ticketCall us

Welcome to the NEW Success Center. Search all resources (documentation, videos, training, knowledge base articles) or browse resources by product. If you are unable to find what you are looking for, please contact us at customersuccess@solarwinds.com

 

 

 

 

Home > Success Center > Storage Manager (STM) > Storage Manager unable to perform offline license activation in Internet Explorer 10

Storage Manager unable to perform offline license activation in Internet Explorer 10

Table of contents
No headers

Issue:

Storage Manager is unable to perform offline license activation with Internet Explorer browser version 10. When using this browser it will display a "Please Wait" icon that will remain there indefinitely.

Resolution:

Use a web browser other than Internet Explorer 10. The following browsers should work:

 

 

  • Internet Explorer 8
  • Internet Explorer 9
  • FireFox 3.6 and above
  • Chrome 10 and above 
Last modified
13:25, 13 Nov 2015

Tags

Classifications

Public