Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > Storage Manager (STM) > Storage Manager (STM) Documentation > SRM Profiler Administrator Guide > Install SRM Profiler > License SRM Profiler

License SRM Profiler

Updated: June 16, 2017

This section explains how to apply your license in the following scenarios:

  • SRM Profiler only
  • Share the license between SRM Profiler and SRM

SRM Profiler only

Once you have obtained your license from your customer portal:

  1. Log into the SRM Profiler web console.
  2. Click Settings > License Manager.
  3. Click Enter Activation Key, and paste the string you copied from the customer portal.
    • If the SRM Profiler server has internet access, the key will activate.
    • If your server does not have internet access, there is a manual process to complete. Follow the onscreen instructions for offline activation.


Share the license between SRM Profiler and SRM

SRM Profiler can be integrated to run with SRM. When integrated, both products share the same license and users can see the functionality of both the SRM and SRM Profiler. For more information, see Key scenarios when SRM Profiler and SRM are integrated.

If your license is currently applied to SRM and you wish to use the two products (SRM and SRM Profiler) integrated with a single license, you must first reclaim the license from SRM, and then apply it to SRM Profiler. For more information, see Reclaim your license from SRM.

For more information on sharing your license between SRM and SRM Profiler, see Integrate SRM and SRM Profiler.

After the install has completed, you can license your installed product provided you have a SRM license available in your customer portal. If you are installing for the first time and decide not to license your product, it will run in evaluation mode for 30 days. If you do not apply your license immediately after installation, the following topics explain how to add your license later.

Last modified



(not set)